You can cancel your booking online up to 24 hours before the transfer. You just have to click on the "cancel a transfer" section available on the top of our homepage.
Less than 24 hours before the transfer, to cancel or modify, please call us on +33 (0) 141471313 between 8AM and 8pm, 7 days a week.
You will be reimbursed according to the date of cancellation:
-More than 24 hours before the scheduled time of transfer: 100%
-Between 24 and 6 hours before the scheduled pick up time: 50% -Less than 6 jours : 0%